At Pay Agency, we take the privacy and security of our customer’s data seriously. We understand that trust is a fundamental aspect of our business, and we are committed to protecting the personal information of our merchants and payment service providers.

Our Data Protection Policy outlines how we collect, use, and safeguard personal information. It also explains the rights and choices available to our customers regarding their personal data.

We collect personal information from our merchants and payment service providers in order to provide our matching as a service platform. This includes information such as name, contact information, and payment details. We may also collect additional information to enhance the security of our platform and to improve the services we offer.

We use the personal information we collect to provide and improve our services, to communicate with our customers, and to comply with legal obligations. We do not sell or share our customers’ personal information with third parties for marketing purposes.

We have implemented appropriate technical and organizational measures to protect personal information against unauthorized access, use, disclosure, or destruction. These measures include secure servers, encryption of sensitive data, and strict access controls.

Our customers have the right to access, rectify, erase, restrict, or object to the processing of their personal data, as well as the right to data portability and the right to withdraw their consent. Customers also have the right to file a complaint with the relevant supervisory authority if they believe their data protection rights have been violated.

If you have any questions or concerns about our Data Protection Policy, please do not hesitate to contact us. We are here to help and are committed to protecting the privacy and security of our customer’s personal information.

Security Features

At Pay Agency, we understand that security is a top priority for our clients. That’s why we have implemented a range of security measures to protect our merchants and payment service providers (PSPs) and their customers from fraud and other threats.

Some of the security features of our platform include:

Encryption: All data transmitted through our platform is encrypted to protect against unauthorized access.

Verification: We verify the identity and documentation of all PSPs and merchants before onboarding them to our platform to ensure that they are legitimate businesses.

Fraud detection: We use advanced fraud detection algorithms to identify and prevent fraudulent activity on our platform.

Security audits: We regularly conduct security audits to identify and address any potential vulnerabilities in our platform.

PCI DSS compliance: We are compliant with the Payment Card Industry Data Security Standard (PCI DSS), which is a set of security standards designed to ensure the safe handling of sensitive payment information.

Overall, at Pay Agency, we are committed to maintaining the highest level of security for our clients and their customers, and we have implemented a range of security measures to ensure that our platform is secure.